Company Background:

At Padel United Sports Club, our mission is to enhance the health and well-being of suburban communities through the dynamic sport of padel and a variety of new age wellness services. We are dedicated to fostering a community where competition, growth and long-lasting friendships are constantly cultivated. Our club is a sanctuary for personal growth and connection, with a concentrated effort towards ongoing innovation in order to consistently exceed our guests’ expectations.

Job Responsibilities:

PEOPLE:

• Lead by example, demonstrating professional conduct, respect, and adherence to the Company's Core Values and hospitality standards.

• Oversee recruiting and hiring, ensuring appropriate staffing levels and that all employees undergo induction and position-appropriate training.

• Manage administration tasks, including performance reviews, employee file maintenance, and documentation of incidents.

• Develop a cohesive team, providing coaching, mentoring, and succession planning to ensure long-term success and consistency in achieving the organization's goals.

PRODUCT:

• Ensure quality assurance, sanitation, and Department of Health (DOH) compliance, proactively addressing potential problems and maintaining high standards in all aspects of the operation.

• Maintain technical knowledge and proficiency in systems and platforms used within the Company, including store procedures, accounting, scheduling, and knowledge of the Company's product and values.

• Solicit and communicate team and guest feedback to continuously improve the operation.

PHYSICAL PLANT:

• Manage the upkeep of the facility, performing regular walk-throughs, managing deep cleaning programs, repair and maintenance activities, and pest extermination programs.

• Ensure preventive maintenance of the facility and equipment.

PROMOTION:

• Work with teams to increase guest counts, daily sales, and operational profitability, executing annually established marketing plans.

PROFIT:

• Manage the financial health of the business, monitoring trends, labor, costs, and ensuring the achievement of budgeted financial goals.

• Analyze financial reports and implement improvement plans based on data.

PHYSICAL AND ENVIRONMENTAL DEMANDS:

This position requires regular physical activity, including standing, walking, bending, lifting up to fifty (50) pounds, and frequent hand washing. The working environment may be loud, distracting, and fast-paced.